Privacy Policy - Heavy Pencil

Effective Date: 22th July 2024

Heavy Pencil ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application, Heavy Pencil (the "App").

1. Information We Collect

We collect several types of information to provide and improve our App for you:

  • Personal Information: When you create an account, we may collect personal information such as your name, email address, and payment information.
  • Usage Data: We collect information about your interactions with the App, including the calculations you perform, the time and date of your activity, and other diagnostic data.
  • Device Information: We collect information about the device you use to access the App, including the hardware model, operating system, and version.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the App.
  • To process your payments and manage your account.
  • To communicate with you about updates, promotions, and other news related to the App.
  • To analyze usage and trends to improve our services.
  • To detect, prevent, and address technical issues.

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update, or delete your personal information.
  • The right to object to or restrict the processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent, where we have obtained your consent to process your personal information.

To exercise these rights, please contact us at info@ghostdimension.co.uk.

6. Data Deletion

If you wish to delete your account or any personal information we hold about you, you can do so by contacting us at info@ghostdimension.co.uk. We will process your request and delete your data in accordance with applicable laws and regulations. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Children's Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@ghostdimension.co.uk